International Project Manager

October 25, 2024

The International Project Management Team

The International Project Management Team is a rapidly growing service offering team for Alarm.com. It provides continuous, distinctive support to our international customers to ensure successful launches. Our Project Managers are involved from planning to launch to support our international dealers with a disciplined eye on every stage of the international customer journey. We are developing a strong team and are looking for exceptional individuals to join us.

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The Role

Project Managers ensure complex product launches meet customer satisfaction and are aligned with regional market needs, coordinate in-region project strategy and execution, and lead efforts to resolve complex product and platform release planning that impact business and field operations.

As a Project Manager, you’ll work as part of a driven team to deploy project management tools against the complex launches for our International markets.

Your mission is to synthesize disconnected streams of opinions, requests, and requirements to work into a cohesive and workable plan to result in a successful launch.

Project Managers are do-ers who immerse themselves in our customers’ most intricate business needs, and dive into the issues to enable us to meet launch successes. At times, you will be deployed to ADC internal product teams. In this role, the work you’ll tackle will require a curious and analytical mindset, a sharp intuition for product, and a strong degree of user empathy to ultimately drive to resolution.

Core Responsibilities

Gain deep technical knowledge of Alarm.com architecture combined with exceptional analytical and quantitative problem-solving skills.
Design, develop, and manage project plans in a complex dynamic environment.
Lead key stakeholders to define project scope and gather accurate and complete business requirements.
Create cost estimates, milestones, and resource requirements for the successful completion of each project.
Ensure projects are being documented appropriately to mitigate risk and to be delivered on time.
Build relationship and collaborate with key stakeholders to ensure delivery of commitments.
Interface with senior levels of management and customers and serve as the spokesperson for Alarm.com relating to significant matters on the program
Other duties as assigned

What we Value

B.S./M.S. in Computer Science, Engineering, Operation Research, Math, Physics, or equivalent experience.
Excellent communication skills. You must build great relationships and convey and debate rationale. You are the person that people can’t wait to collaborate with.
Self-starter and proactive technical individual who is experienced collaborating with enterprise customers of all levels of sophistication.
Risk management. Identify and communicate early and often to key stakeholders.
You strive to understand stakeholders and fight to empower them.
A highly iterative planning process. You move fast, listen, and adapt. You rapidly incorporate feedback and prioritize collaboration.
3-5 years of experience in project management and/or implementation role.

WHY WORK FOR ALARM.COM?

Collaborate with outstanding people: We hire only the best. Our standards are high and our employees enjoy working alongside other high achievers.
Make an immediate impact: New employees can expect to be given real responsibility for bringing new technologies to the marketplace. You are empowered to perform as soon as you join the Alarm.com team!
Gain well rounded experience: Alarm.com offers a diverse and dynamic environment where you will get the chance to work directly with executives and develop expertise across multiple areas of the business.
Focus on fun: Alarm.com places high value on our team culture. We even have a committee dedicated to hosting a stand-out holiday party, happy hours, and other fun corporate events.
Alarm.com values working together and collaborating in person. Our employees work from the office 4 days a week.

COMPANY INFO

Alarm.com is the leading cloud-based platform for smart security and the Internet of Things. More than 7.6 million home and business owners depend on our solutions every day to make their properties safer, smarter, and more efficient. And every day, we’re innovating new technologies in rapidly evolving spaces including AI, video analytics, facial recognition, machine learning, energy analytics, and more. We’re seeking those who are passionate about creating change through technology and who want to make a lasting impact on the world around them.

COMPANY BENEFITS

Alarm.com offers competitive pay and benefits inclusive of subsidized medical plan options, an HSA with generous company contribution, a 401(k) with employer match, and paid holidays, wellness time, and vacation increasing with tenure. Paid maternity and bonding leave, company-paid disability and life insurance, FSAs, well-being resources and activities, and a casual dress work environment are also part of our outstanding total rewards package!

Alarm.com is an Equal Opportunity Employer

In connection with your application, we collect information that identifies, reasonably relates to or describes you (“Personal Information”). The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies.