Field Engineer MV LV Drives (Remote Eligible, US)

October 22, 2024

Job Description Summary

All resources and logistics required to perform service and maintenance activities on site/on the customer's premises. These activities help to maintain, repair and overhaul products sold or on hand. Includes all types of maintenance services (preventive and repair), maintenance facility management and field engineering. Influences department operations and is responsible for planning/execution. The role has some autonomy but focuses on executing activities within an operational discipline covered by standard functional practices and procedures. Some judgement may be required but this is usually done under direction.

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job description

Essential Responsibilities:

As Lead Field Service Engineer - Drives, you will:

Perform a wide range of engineering tasks to ensure the technical integrity and proper installation and commissioning of GE drive systems at site locations.
Perform troubleshooting activities at site locations to diagnose problems, determine appropriate resolution, and implement corrective actions
Develop requisite documentation to execute work eg commissioning procedures, maintenance procedures daily logs etc.
Execute on site project management and technical leader duties to resolve customer issues and provide customer satisfaction
Develop presentations and provides training and instruction to customers on drive operations
Coordinate additional opportunities to serve the customer with the customer service team, parts, other FSE's, repair services, sales, and product engineering teams
Advise the customer of recommended upgrades, parts, and service opportunities to improve customer productivity and sell GE parts and services
Coordinate maintenance activities for the customer and planning for inspections
Provide support to engineering teams working on customer modernization projects.
Provide on call support in response to customer calls for service
Complete timely service reports and other administrative requirements
Extended hours / overtime maybe required during peak periods and emergency circumstances.
Domestic or overseas travel to customer sites for extended periods of time.

Qualifications/Requirements:

Bachelor's Degree in Electrical Engineering or related discipline from an accredited college or university (or Associate degree in Electrical Engineering or related discipline from an accredited college or university with a minimum 5 additional years of related industry experience)
Minimum 2 years of field service and/or commissioning experience

Eligibility Requirements:

US Citizen with the ability to achieve security clearance for Department of Defense projects
Ability and willingness to travel up to 85% of the time on short notice
Must be able to pass a HUET and offshore survival course which includes activities in a swimming pool

Desired Characteristics:

Minimum of 3 years of experience with medium and low voltage drive systems
Ability to execute increasingly complicated assignments, which require considerable engineering skill and creative ability and independent judgment
Possess detailed knowledge, competence and expertise with installation and commissioning tasks and services

The base pay range for this position is $78-110k. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set. This position is also eligible for bonuses, such as a performance bonus/variable incentive compensation/equity. This position is expected to close on December 1st, 2024. The company pays a geographic differential of 110%, 120%, or 130% of salary in certain areas.

Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling, and referral services. Retirement benefits include the GE Retirement Savings Plan, a tax-advantaged 401 (k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness.

General Electric Company, Ropcor, Inc., and in some cases their affiliates, each sponsor certain employee benefit plans or programs (ie, is a “Sponsor”). Each Sponsor reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a sponsor's welfare benefit plan or program. This document does not create a contract of employment with any individual.

Field Engineer MV LV Drives (Remote Eligible, US)

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