Exec/Admin Assistant

October 17, 2024

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

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Join Team Amex and lets lead the way together.

As part of our… diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex.

The U.S. Consumer Services and Enterprise Digital & Data Technology Team brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI/ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments.

An exciting opportunity has arisen to join the Mobile Engineering Team as Executive Assistant, providing administrative support to two Vice Presidents and their global teams of multiple individuals.

This assistant position is an integral part of the team and needs to be extremely proactive in anticipating and adapting to the needs of the team. The candidate must have the ability to work well in a fast-paced engineering organization and manage multiple tasks and conflicting priorities with accuracy, flexibility, and attention to detail. Critical to the success of this position is the development of positive working relationships with a wide range of colleagues both within and outside of American Express. Additionally, this role will partner closely with the, Manager Assistant, Project Manager and other EAs within the Web and Mobile Engineering Team and across other lines of business.

Responsibilities:

• Proactively manage calendar appointments in multiple time zones.
• Accommodating to last minute changes and urgent business needs as required.
• Set the approach for how the VPs spend their time and proactively manage calendar based on this strategy, top priorities and when they will be in office.
• Actively flag and problem solve constraints such as determining delegates when attendees are unable to attend and ensuring read-ahead materials are provided when required.
• Coordinate and perform monthly activities to include, but not limited to, consolidating organization charts, distribution lists and compiling information i.e., mid & year end feedback.
• Manage the team calendar and ensure it is both up to date and accessible
• Provide detailed itineraries of trips, including hotel arrangements, transfers, meetings scheduled, contact details, addresses etc.
• Arrange and manage meetings, including scheduling of conference rooms, coordinating food, logistics, etc.
• Assist in tracking team expenditure and monitor T&E and budget.
• Assisting with recruitment for the team as needed which includes scheduling of interviews and associated tasks.
• Assist in preparing select PowerPoint presentations
• Perform other related projects and duties as requested.

Skills Required:

• Experience in an executive assistant capacity in a fast-paced environment for large global companies
• Able to anticipate well, ask the right questions before problems arise and escalate matters accordingly
• Highly proficient technical skills (Microsoft Outlook, Excel, Word, Power Point)
• Proficiency and experience in using macOS and Slack
• Highest degree of integrity, professionalism, diplomacy, and discretion required
• Capable of handling multiple tasks efficiently and meet tight deadlines
• Must demonstrate good judgment and decision-making capabilities
• Must be a resourceful and independent thinker
• Must be a self-starter with excellent prioritization skills
• Excellent verbal and written communication skills
• Highly developed organizational and time management skills with careful attention to detail
• Ability to prioritize and manage multiple tasks simultaneously

Salary Range: $24.05 to $48.10 hourly + bonus + benefits

The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life.

Benefits include:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. Thats why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees – Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

Exec/Admin Assistant

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