English (Irish Market) Social Media Content Moderator - Job in Greece

October 29, 2024

Full job description

Are you passionate about everything online, with an eye for details? Become a member of our strong and growing social media team in Athens!

We are looking for talents with great English skills who will join us in our state-of-the-art working environment in Greece, after relocating to Athens.

Be part of a strong team that reviews and categorizes social media commercial ads, and also reviews and moderates business content, helping to build a better user experience.

Teleperformance Greece connects customers with the world’s top brands for more than 30 years. With a team of more than 12,000 employees from 109+ nationalities, we proudly represent the leading global businesses.

Note: This position is not a remote/work-from-home position. Our teams are based in our state-of-the-art offices in Athens, Greece (Moschato and Piraeus).

Other Jobs You May Be Interested In

What you will do:

Review and categorize social media content based on specific guidelines.
Ensure that all information uploaded by users follow the guidelines based on client’s policies.
Make well balanced decisions to be an effective advocate for the online community.
Ensure high quality and safe experiences for both people and businesses.
Apply a content policy to digital content and execute handling procedures with consistency.
Assist customers via chat, email or phone (depending on the project).
Identify inefficiencies in workflows and suggest solutions.
Follow company and client procedures and guidelines.

What we expect from you:

Excellent verbal and written skills in English
Exceptional communication and soft skills, as well as problem-solving skills
Ability to use Windows Operating Systems, internet applications and MS Office
Solid team, and collaboration skills, work independently with limited supervision
Attention to detail and ability to distinguish self-beliefs from moderated content and policies
Be positive and proactive and have a desire for applying continuous improvement processes
Experience in Content Moderation, Social Media or Customer Support will be considered as an advantage

What we offer:

Complete support to help you ease your relocation from Ireland to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (-all at no cost to you-)
Competitive monthly salary + 2 extra salaries per year
Refer-A-Friend: Bring your friends and receive great bonuses!
Health care benefits and numerous other discounts
Full training by certified instructors
Professional growth & development opportunities
Special events as well as community & social responsibility initiatives
Free online Greek language courses
State of the art premises, providing a great working environment with relaxing break areas
Work for a Great Place to Work-Certified Company that fosters diversity

Thinking about relocating and wondering about cost of living in Greece? Get an idea here:

Greece has enviable history and culture, climate and cuisine – and yet, the cost of living is among the lowest in Europe, according to Greek authorities and the EURES network. No wonder Greece is a popular destination for tourists and expats alike.

Find out more

Would you like to see more English speaking jobs options?

Do you need even more available jobs?

call center, customer service, customer support, contact center, helpdesk, contact center, customer care